Updated: Jul 2
Just when the world got used to terms like Business Process Management (BPM) and Business Processes Automation (BPA) along comes a new set of terms and technologies like Robotic Process Automation to confuse us all when deciding which methodology and technology to use to best achieve efficiency in the workplace.
Below is a comparative guide to help you understand the differences between what Digital Process Automation (DPA) and Robotic Process Automation (RPA) have to offer and when to leverage each technology to create time in your organisation.
I would always advocate that you measure and benchmark the Key performance indicators and expected return on investment associated with process prior to transformation, irrespective of the transformation approach. Without benchmark data you cannot prove the return on investment. This will help you rank and filter your programme of work and identify a starting point.
Supporting Executives and Teams to drive Business Excellence, Process Efficiency, Differentiation and Revenue.
About the Author
As a Process Transformation expert for over 20 years, Tony advises Executives and Organisations on how to realise the expected benefits and returns of improving process efficiency and avoiding common pitfalls. Tony leads the IPA practice at Definiti and is the founding contributor to the VisibleSky Advisory program. http://VisibleSky.co
Tony has worked across a wide variety of industries and functions and has a broad depth of advisory and project development experience across multiple methodologies and technologies including, Workflow, Business Process Automation, Robotic Process Automation.
Tony's passion is to make a significant contribution to the success of executives every day, by assisting their organisations in reaching their full productivity potential.