top of page

definiti Privacy Policy

A legal disclaimer

1. PRIVACY POLICY

definiti is committed to protecting your privacy and facilitating a safe online experience.

This Privacy Policy applies to all of the products, services and websites offered by definiti or

its subsidiaries or affiliated companies. Sometimes, we may post product specific privacy

notices or materials to explain our services and products in more detail. If you have any

questions about this Privacy Policy, please feel free to contact us through our website.

Last Updated: 10/07/2020

​

1.1 Advertising Cookies and Opt-Out

When you are accessing the internet through a web browser, we may use cookies from

Facebook, Google (and other advertisers) to improve your online experience.

Anyone may opt-out of the Google cookie at any time by going to your Google Ad Settings.

You may also opt-out of the Facebook cookie at any time by going to your Facebook Ad

Settings.

​

1.2 Information We Collect and How We Use It

We may collect the following types of information:

● Information you provide - When you sign up with or make a purchase from definiti

we ask you for personal information. We may combine the information you submit

with information from other definiti services or third parties in order to provide you

with a better experience and to improve the quality of our services. This won't occur

without your consent unless necessary for site security. This data is retained for as

long as you have an active account with definiti

● Cookies - When you visit definiti’s website, we send one or more cookies to your

device. We use cookies to improve the quality of our service, including for storing

user preferences, improving search results and ad selection, and tracking user

trends, such as how people search. definiti also uses cookies in its advertising

services to help advertisers and publishers serve and manage ads across the web

and on definiti’s services.

● Log information - When you access the services of definiti via browser, application,

or other clients, our servers automatically record certain information. These server

logs may include information such as your web request, your interaction with a

service, Internet Protocol address, browser type, browser language, the date and

time of your request and one or more cookies that may uniquely identify your

browser or your account.

Page 1● Traffic information - When you access the services of definiti via browser,

application, or other, we record certain information using our traffic analysis tool,

Google Analytics. This information is stored in an anonymised manner but does

include data such as your web request, your interaction with a service, Internet

Protocol address, browser type, browser language, the date and time of your

request and one or more cookies that may uniquely identify your browser or your

account. These logs are used for content and marketing planning purposes so that

we can improve our content and services.

● User communications - When you send an email or other communications to

definiti, we may retain those communications in order to process your inquiries,

respond to your requests and improve our services. When you send and receive

SMS messages to or from one of our services that provides SMS functionality, we

may collect and maintain information associated with those messages, such as the

phone number, the wireless carrier associated with the phone number, the content

of the message, and the date and time of the transaction. We may use your email

address to communicate with you about our services or products but never to send

you communications that are not related to your purchases or that you haven't

opted into.

In addition to the above, we may use the information we collect to:

● Provide, maintain, protect, and improve our services (including advertising services)

and develop new services; and

● Protect the rights or property of definiti or our users.

If we use this information in a manner different than the purpose for which it was collected,

then we will ask for your consent prior to such use.

definiti processes personal information on our servers in Australia. In some cases, we may

process personal information outside your own country.

​

1.3 Choices

Most browsers are initially set up to accept cookies, but you can reset your browser to

refuse all cookies or to indicate when a cookie is being sent. However, some of definiti’s

features and services may not function properly if your cookies are disabled.

​

1.4 Information Sharing

definiti only shares personal information with other companies or individuals outside of

definiti in the following limited circumstances:

● We have your consent. We require opt-in consent for the sharing of any sensitive

personal information.

● If we provide such information to our subsidiaries, affiliated companies or other

trusted businesses or persons for the purpose of processing personal information

on our behalf. We require that these parties agree to process such information

based on our instructions and in compliance with this Privacy Policy and any other

appropriate confidentiality and security measures.

● We have a good faith belief that access, use, preservation or disclosure of such

information is reasonably necessary to (a) satisfy any applicable law, regulation, legal

process or enforceable governmental request, (b) enforce applicable Terms of

Service, including investigation of potential violations thereof, (c) detect, prevent, or

otherwise address fraud, security or technical issues, or (d) protect against harm to

the rights, property or safety of definiti, its users or the public as required or

permitted by law.

If definiti becomes involved in a merger, acquisition, or any form of sale of some or all of its

assets, we will ensure the confidentiality of any personal information involved in such

transactions and provide notice before personal information is transferred and becomes

subject to a different privacy policy.

​

1.5 Information Security

We take appropriate security measures to protect against unauthorized access to or

unauthorized alteration, disclosure or destruction of data. These include internal reviews of

our data collection, storage and processing practices and security measures, including

appropriate encryption and physical security measures to guard against unauthorized

access to systems where we store personal data.

We restrict access to personal information to definiti’s employees, contractors and agents

who need to know that information in order to process it on our behalf. These individuals

are bound by confidentiality obligations and may be subject to discipline, including

termination and criminal prosecution if they fail to meet these obligations.

​

1.6 Accessing And Updating Personal Information

When you use definiti’s services, we make good faith efforts to provide you with access to

your personal information and either to correct this data if it is inaccurate or to delete such

data at your request if it is not otherwise required to be retained by law or for legitimate

business purposes.

We ask individual users to identify themselves and the information requested to be

accessed, corrected or removed before processing such requests, and we may decline to

process requests that are unreasonably repetitive or systematic, require disproportionate

technical effort, jeopardize the privacy of others, or would be extremely impractical, or for

which access is not otherwise required. In any case, where we provide information access

and correction, we perform this service free of charge, except if doing so would require a

disproportionate effort. Because of the way we maintain certain services, after you delete

Page 3your information, residual copies may take a period of time before they are deleted from

our active servers and may also remain in our backup systems for a period of time.

​

1.7 Enforcement

definiti regularly reviews its compliance with this Privacy Policy. When we receive formal

written complaints, it is definiti's policy to contact the complaining user regarding their

concerns. We will cooperate with the appropriate regulatory authorities, including local data

protection authorities, to resolve any complaints regarding the transfer of personal data

that cannot be resolved between definiti and an individual.

​

1.8 Changes To This Privacy Policy

Please note that this Privacy Policy may change over time. We should not reduce your rights

under this Privacy Policy without explicit notice. We will post any Privacy Policy changes on

this page and, if the changes are significant, we will provide a more prominent notice,

including, for certain services, email notification of Privacy Policy changes.

bottom of page