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Financial Services

From providing strategic IT roadmap advice through to the development of corporate scale applications, definiti is assisting a leading Australian Building Society through a series of system replacements. Its aim is to further improve member loyalty by enabling its staff to deliver a rewarding member experience. 

The 'improving member loyalty' theme is also the aim of a top tier trans-Tasman Health Insurance provider. Definiti has built a knowledge hub so that its customer facing staff can respond promptly and confidently with reliable information to callers on the phone. 

​Solutions Sample

  • Searchable repository of member's statements, letters and images of cheques and withdrawal slips. 
  • Knowledge Hub

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