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Customer Immersion Experience

Definiti and Computer Systems Australia (CSA) have been appointed as one of the few technology partners in Australia to present Microsoft’s Business Productivity Customer Immersion Experience (CIE).



​Hands on and Real World

Rather than a demonstration or a presentation, CIE is a hands-on experience based on real world business scenarios. In these half day sessions up to 8 senior business executives and decision makers walk through an interactive and fun session. You will be able to test-drive Microsoft’s fully integrated business productivity platform that includes Unified Communications, Collaboration, Content Management, Business Intelligence and Enterprise Search.

A Day in the Life

The CIE is a "day in the life" storyline of a typical business day at a fictitious company called Contoso. Each participant will be given an interactive role utilising detailed data including intranet sites, email threads, contact names, databases and customer data, in fact over 3 million records. In a hands-on environment you will experience how various Microsoft productivity technologies such as Windows 7, Office 2010, Project and Visio 2010, SharePoint 2010, Exchange 2010, Lync 2010, Dynamics CRM 2011, Systems Centre 2010, Desktop/Application Virtualization and Mobile all work together.

​​Addressing your business issues

Instead of individual product demonstrations, the CIE focuses on how Definiti and CSA, in conjunction with Microsoft products, can help solve your real world business issues.
A typical CIE session is approximately 4 hours in duration. While this might appear to be a lot of time to get on the calendars of senior leadership, it is the perfect opportunity for everyone to experience and discuss how particular solutions could benefit your organisation’s future productivity.


Download a brochure.